Shipping Policy

Outgeeker ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.



Confirm
A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing
It usually takes 1-4 business days for your order (while some items may need 6-9 business days). We will send you an email if the processing time takes longer than expected. 

Shipping
Shipment takes 7-15 business days to arrive for some items which shipped from the U.S.

Shipment takes 30-45 business days to arrive if you choose standard shipping method which shipped from China.

Please note:
1、Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 1-4 (while some items may need 6-9 business days)business days and is NOT included in the overall "shipping time".
2、All packages have specific tracking information.
3、You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into "My Account". Click on " My Order " to review your order status and/or obtain a tracking number.
4、Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

Shipment Upgrade Notice:
We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we've upgraded our shipping system to provide better service: we managed to shorten the shipping time, especially for US customers!

Delivery
You tracking number and the express company website link will be sent in e-mail immediately after we ship the order out. You can also track it in user account on swimsuitsnova.com. We will also e-mail you if there is any unsuccessful delivery. 

Please contact us within 6 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.

Contact Us
If any issue during the shipping time or after received the item, please feel free to info@outgeeker.com, our customer service representatives will offer you a satisfying solution.